1月6日，國家發展改(gai)革委、財政(zheng)部、住(zhu)房城(cheng)鄉建設(she)部、市場(chang)監管總局、國家能(neng)源(yuan)局聯合印發《關(guan)于清理規范城(cheng)鎮供水(shui)(shui)供電(dian)(dian)供氣供暖行業收費促進行業高質量發展的意見》，其中完善(shan)電(dian)(dian)價機制方面提出，結(jie)合國家電(dian)(dian)力體制改(gai)革，逐步理順輸配(pei)電(dian)(dian)價結(jie)構(gou)，加快形成結(jie)構(gou)優化(hua)、水(shui)(shui)平合理的輸配(pei)電(dian)(dian)價體系。平(ping)穩推進(jin)上(shang)網電(dian)價(jia)機制(zhi)(zhi)改革，有序(xu)放(fang)開各類電(dian)源上(shang)網電(dian)價(jia)，完善跨省跨區電(dian)力價(jia)格市場(chang)化形(xing)成機制(zhi)(zhi)。有序(xu)放(fang)開除居民、農業、重要公用事業和公益性服(fu)務以外的用電(dian)價(jia)格，逐(zhu)步取(qu)消工商(shang)業目(mu)錄(lu)電(dian)價(jia)。完善峰谷(gu)分時電(dian)價(jia)政(zheng)策，健(jian)全差別電(dian)價(jia)機制(zhi)(zhi)。深(shen)入(ru)研究并逐(zhu)步解決(jue)電(dian)價(jia)政(zheng)策叉補貼(tie)問(wen)題。

其(qi)中(zhong)在(zai)供(gong)電環節，取(qu)消供(gong)電企業及其(qi)所屬或(huo)委托的安(an)裝(zhuang)工程公司(si)在(zai)用(yong)電報裝(zhuang)工程驗收接入環節向用(yong)戶(hu)收取(qu)的移表(biao)費(fei)(fei)、計量裝(zhuang)置賠償(chang)費(fei)(fei)、環境監(jian)測費(fei)(fei)、高壓電纜介損試驗費(fei)(fei)、高壓電纜震蕩波試驗費(fei)(fei)、低壓電纜試驗費(fei)(fei)、低壓計量檢測費(fei)(fei)、互感(gan)器試驗費(fei)(fei)、網絡(luo)自動化費(fei)(fei)、配電室(shi)試驗費(fei)(fei)、開(kai)閉站集資費(fei)(fei)、調(diao)試費(fei)(fei)等(deng)類似(si)名目費(fei)(fei)用(yong)。由供(gong)水(shui)供(gong)電供(gong)氣供(gong)熱企業承擔檢定費(fei)(fei)用(yong)，并(bing)免費(fei)(fei)為用(yong)戶(hu)更換(huan)合格(ge)的計量裝(zhuang)置。嚴禁向用(yong)戶(hu)收取(qu)水(shui)電氣熱計量裝(zhuang)置費(fei)(fei)用(yong)。任何單位代收供(gong)水(shui)供(gong)電供(gong)氣供(gong)暖費(fei)(fei)時，嚴禁向用(yong)戶(hu)加收額(e)外費(fei)(fei)用(yong)。

國務院辦公廳轉發國家發展改革委等部門關于清理規范城鎮供水供電供氣供暖行業收費促進行業高質量發展意見的通知

國辦函〔2020〕129號

各省(sheng)、自治區、直轄(xia)市人民政府(fu)，國務院各部委、各直屬機(ji)構：

國(guo)(guo)家發(fa)展(zhan)改(gai)革委(wei)、財政部、住房城鄉(xiang)建設部、市(shi)場監管(guan)總局、國(guo)(guo)家能源局《關于清理規范城鎮供(gong)水供(gong)電供(gong)氣供(gong)暖行業收費促(cu)進行業高質(zhi)量發(fa)展(zhan)的意見》已經(jing)國(guo)(guo)務院同意，現轉發(fa)給你們(men)，請結合(he)實際(ji)認真組織(zhi)實施。

國務院辦公廳

2020年12月23日

（此件(jian)公開發布）

關(guan)于(yu)清理規范城鎮(zhen)供(gong)水供(gong)電供(gong)氣供(gong)暖行業(ye)收費促進行業高質量(liang)發(fa)展的意見

國家發展(zhan)改革委 財政部(bu) 住房城鄉建設部(bu) 市場(chang)監管總局(ju) 國(guo)家能(neng)源局(ju)

供(gong)(gong)(gong)水(shui)供(gong)(gong)(gong)電(dian)供(gong)(gong)(gong)氣(qi)供(gong)(gong)(gong)暖等(deng)公(gong)用(yong)(yong)事業，是城(cheng)鎮經濟運行(xing)和社(she)會(hui)發(fa)(fa)展(zhan)(zhan)的重要保(bao)障，具(ju)有(you)顯(xian)著的基礎性、先導(dao)性和自然壟斷(duan)性，直接關(guan)系社(she)會(hui)公(gong)眾(zhong)利(li)益(yi)和人(ren)民群眾(zhong)生(sheng)活質(zhi)量(liang)。近(jin)年來，我國(guo)城(cheng)鎮公(gong)用(yong)(yong)設(she)施建(jian)設(she)不斷(duan)加強(qiang)，公(gong)用(yong)(yong)事業市場(chang)化積(ji)極推進，服(fu)務(wu)覆蓋率和服(fu)務(wu)質(zhi)量(liang)持續上升，但仍存在部分地區(qu)服(fu)務(wu)收(shou)費(fei)的項目偏多(duo)、標準(zhun)偏高、行(xing)為不規(gui)(gui)范，部分企(qi)業服(fu)務(wu)意(yi)識(shi)不強(qiang)、服(fu)務(wu)質(zhi)量(liang)和效率不高等(deng)問題。清理(li)規(gui)(gui)范城(cheng)鎮供(gong)(gong)(gong)水(shui)供(gong)(gong)(gong)電(dian)供(gong)(gong)(gong)氣(qi)供(gong)(gong)(gong)暖等(deng)行(xing)業收(shou)費(fei)，完(wan)善價格(ge)形成機制，有(you)利(li)于(yu)促進企(qi)業提高生(sheng)產(chan)經營效率和市場(chang)競爭(zheng)力、進一步優化營商(shang)環境，有(you)利(li)于(yu)吸引社(she)會(hui)資(zi)本進入、降低實體經濟成本、減(jian)輕社(she)會(hui)負擔和提高人(ren)民群眾(zhong)滿(man)意(yi)度。為貫徹落實黨(dang)中(zhong)央、國(guo)務(wu)院決策部署(shu)，理(li)清價費(fei)關(guan)系、完(wan)善價格(ge)機制、提升服(fu)務(wu)質(zhi)量(liang)，現就清理(li)規(gui)(gui)范城(cheng)鎮供(gong)(gong)(gong)水(shui)供(gong)(gong)(gong)電(dian)供(gong)(gong)(gong)氣(qi)供(gong)(gong)(gong)暖行(xing)業收(shou)費(fei)、促進行(xing)業高質(zhi)量(liang)發(fa)(fa)展(zhan)(zhan)，提出以下意(yi)見。

一、總體要求

（一）指導思想(xiang)。以習近平新時代(dai)中(zhong)國(guo)特色社會(hui)主(zhu)義思想(xiang)為指導，全面貫徹黨的(de)十九(jiu)大和十九(jiu)屆(jie)二中(zhong)、三(san)中(zhong)、四中(zhong)、五中(zhong)全會(hui)精神，深(shen)化(hua)供(gong)(gong)水(shui)供(gong)(gong)電供(gong)(gong)氣供(gong)(gong)暖(nuan)行(xing)業市(shi)場(chang)化(hua)改革(ge)，區分網絡型(xing)自(zi)然(ran)壟斷環(huan)節和競(jing)爭性環(huan)節，明確屬性定(ding)位，合(he)理界定(ding)政府、企業、用(yong)戶的(de)權利義務，進(jin)一步深(shen)化(hua)公用(yong)事業領域“放管服”改革(ge)，加快推進(jin)競(jing)爭性環(huan)節的(de)市(shi)場(chang)化(hua)，提升對網絡型(xing)自(zi)然(ran)壟斷環(huan)節價(jia)格監管的(de)科(ke)學化(hua)、精細化(hua)、規范化(hua)水(shui)平，有效發(fa)揮價(jia)格機(ji)制(zhi)激勵約束作用(yong)，降(jiang)低城鎮經濟(ji)社會(hui)運行(xing)基(ji)礎(chu)成本，不斷提高水(shui)電氣暖(nuan)等產(chan)品和服務供(gong)(gong)給(gei)的(de)質量和效率，增(zeng)強人(ren)民群眾獲得(de)感。

（二）基本(ben)原則。

——堅持權責(ze)(ze)對等(deng)。科學(xue)界定政府、企業(ye)、用(yong)戶的權責(ze)(ze)關(guan)系，實(shi)現主(zhu)(zhu)體明(ming)確(que)(que)、價費(fei)清(qing)晰、權責(ze)(ze)相符。按照“誰(shui)運營(ying)、誰(shui)負責(ze)(ze)”、“誰(shui)受益、誰(shui)付費(fei)”原則，明(ming)確(que)(que)投資、建設、運營(ying)、維護(hu)、使用(yong)、監管等(deng)主(zhu)(zhu)體責(ze)(ze)任，引導公用(yong)事業(ye)屬(shu)性合(he)理(li)定位和成本合(he)理(li)分擔。

——堅(jian)持清費(fei)順(shun)價(jia)。堅(jian)決清理取消各種形式的不合(he)理收費(fei)，提供產品和服(fu)務的合(he)理成本主要通過價(jia)格(ge)(ge)得(de)到(dao)補償(chang)。對實行政(zheng)府定價(jia)或(huo)政(zheng)府指導價(jia)的項(xiang)目，合(he)理確定成本構成，加強成本監審，完(wan)善價(jia)格(ge)(ge)形成機制，科學確定價(jia)格(ge)(ge)水平。

——堅持標本兼(jian)治。著(zhu)眼長遠，著(zhu)力當(dang)下，既要抓(zhua)緊解(jie)決供(gong)水供(gong)電供(gong)氣供(gong)暖行業收(shou)費方面(mian)存在(zai)的突出問題，又要持續(xu)深化(hua)行業管理體(ti)制、企業經營機制改(gai)革(ge)，強化(hua)制度建(jian)設(she)，完善(shan)政(zheng)府監管體(ti)系(xi)，建(jian)立健全促進行業健康發展的長效(xiao)機制。

——堅持穩(wen)步推進。統籌(chou)考慮(lv)各(ge)地(di)區(qu)經濟社(she)會(hui)發展水平和社(she)會(hui)承受能力，妥(tuo)善處(chu)理經濟效(xiao)益與社(she)會(hui)公平、企業(ye)(ye)發展與民生(sheng)保障(zhang)、改(gai)革與穩(wen)定的關(guan)系，因地(di)制(zhi)宜(yi)、穩(wen)慎推進，采取綜合有效(xiao)措施保障(zhang)供水供電(dian)供氣(qi)供熱(re)企業(ye)(ye)正常生(sheng)產經營。

（三）主要目標。到2025年，清理規(gui)范供水供電(dian)供氣供暖(nuan)行(xing)業收費取得明顯(xian)成(cheng)效，科學、規(gui)范、透明的(de)價格形成(cheng)機制基本建立(li)，政府投入(ru)機制進一步健全(quan)，相關行(xing)業定價辦法、成(cheng)本監審辦法、價格行(xing)為(wei)和服(fu)務(wu)規(gui)范全(quan)面覆(fu)蓋，水電(dian)氣暖(nuan)等(deng)產(chan)品和服(fu)務(wu)供給的(de)質量和效率(lv)明顯(xian)提高。

二、清(qing)理取消(xiao)不合理收(shou)費

（一）供水環節收(shou)(shou)費(fei)(fei)(fei)(fei)。取(qu)消供水企業及其(qi)所屬或委托的安裝工(gong)程(cheng)公(gong)司在用(yong)水報裝工(gong)程(cheng)驗(yan)收(shou)(shou)接入環節向(xiang)用(yong)戶收(shou)(shou)取(qu)的接水費(fei)(fei)(fei)(fei)、增(zeng)容(rong)費(fei)(fei)(fei)(fei)、報裝費(fei)(fei)(fei)(fei)等類(lei)似名(ming)目開戶費(fei)(fei)(fei)(fei)用(yong)，以及開關(guan)閘費(fei)(fei)(fei)(fei)、竣工(gong)核驗(yan)費(fei)(fei)(fei)(fei)、竣工(gong)導線(xian)測量費(fei)(fei)(fei)(fei)、管線(xian)探測費(fei)(fei)(fei)(fei)、勾頭費(fei)(fei)(fei)(fei)、水鉆(zhan)工(gong)程(cheng)費(fei)(fei)(fei)(fei)、碰頭費(fei)(fei)(fei)(fei)、出(chu)圖費(fei)(fei)(fei)(fei)等類(lei)似名(ming)目工(gong)程(cheng)費(fei)(fei)(fei)(fei)用(yong)。

（二）供(gong)(gong)電(dian)(dian)環節收費(fei)(fei)。取(qu)消供(gong)(gong)電(dian)(dian)企業(ye)及其(qi)所屬或委托的安裝(zhuang)工程公司在用(yong)電(dian)(dian)報裝(zhuang)工程驗收接(jie)入環節向用(yong)戶收取(qu)的移表費(fei)(fei)、計(ji)量裝(zhuang)置(zhi)賠償費(fei)(fei)、環境監測(ce)費(fei)(fei)、高壓電(dian)(dian)纜(lan)介損試驗費(fei)(fei)、高壓電(dian)(dian)纜(lan)震蕩波試驗費(fei)(fei)、低壓電(dian)(dian)纜(lan)試驗費(fei)(fei)、低壓計(ji)量檢測(ce)費(fei)(fei)、互(hu)感器試驗費(fei)(fei)、網絡自動化費(fei)(fei)、配電(dian)(dian)室試驗費(fei)(fei)、開閉站(zhan)集資費(fei)(fei)、調試費(fei)(fei)等類似(si)名目費(fei)(fei)用(yong)。

（三）供(gong)氣環(huan)(huan)節收(shou)費(fei)(fei)(fei)(fei)。取消(xiao)燃(ran)氣企業應通(tong)(tong)過配(pei)氣價格回收(shou)成本的收(shou)費(fei)(fei)(fei)(fei)項(xiang)目(mu)，包括(kuo)：涉(she)及建筑區劃(hua)紅線外市政管(guan)網(wang)資產的增(zeng)壓費(fei)(fei)(fei)(fei)、增(zeng)容費(fei)(fei)(fei)(fei)等(deng)類似名(ming)目(mu)費(fei)(fei)(fei)(fei)用；涉(she)及市政管(guan)網(wang)至(zhi)建筑區劃(hua)紅線連接(jie)的接(jie)駁費(fei)(fei)(fei)(fei)、開(kai)通(tong)(tong)費(fei)(fei)(fei)(fei)、接(jie)線費(fei)(fei)(fei)(fei)、切線費(fei)(fei)(fei)(fei)、吹掃(sao)費(fei)(fei)(fei)(fei)、放散(san)費(fei)(fei)(fei)(fei)等(deng)建設(she)及驗收(shou)接(jie)入(ru)環(huan)(huan)節費(fei)(fei)(fei)(fei)用；涉(she)及建筑區劃(hua)紅線內至(zhi)燃(ran)氣表(biao)的設(she)施(shi)維修維護、到期表(biao)具更換等(deng)費(fei)(fei)(fei)(fei)用。取消(xiao)與建筑區劃(hua)紅線內燃(ran)氣工(gong)程安(an)裝不相關或已納入(ru)工(gong)程安(an)裝成本的收(shou)費(fei)(fei)(fei)(fei)項(xiang)目(mu)，包括(kuo)開(kai)口(kou)(kou)費(fei)(fei)(fei)(fei)、開(kai)戶費(fei)(fei)(fei)(fei)、接(jie)口(kou)(kou)費(fei)(fei)(fei)(fei)、接(jie)入(ru)費(fei)(fei)(fei)(fei)、入(ru)網(wang)費(fei)(fei)(fei)(fei)、清(qing)管(guan)費(fei)(fei)(fei)(fei)、通(tong)(tong)氣費(fei)(fei)(fei)(fei)、點(dian)火費(fei)(fei)(fei)(fei)等(deng)類似名(ming)目(mu)費(fei)(fei)(fei)(fei)用。

（四(si)）供暖(nuan)環(huan)節收(shou)費(fei)。取消北方(fang)采暖(nuan)地(di)區城鎮集(ji)中(zhong)供熱企業向(xiang)用戶(hu)收(shou)取的接口(kou)費(fei)、集(ji)中(zhong)管網建(jian)設費(fei)、并網配套費(fei)等(deng)類似(si)名目費(fei)用。建(jian)筑區劃紅線內屬于用戶(hu)資產(chan)的供熱設施經驗收(shou)合格依(yi)法依(yi)規移交供熱企業管理(li)的，相(xiang)關維修維護等(deng)費(fei)用由(you)供熱企業承擔，納入企業經營成本，不得另行向(xiang)用戶(hu)收(shou)取。

（五(wu)）接(jie)入工程費用(yong)。在城(cheng)鎮規(gui)劃建(jian)(jian)(jian)設(she)用(yong)地范圍內，供(gong)水(shui)供(gong)電(dian)(dian)供(gong)氣(qi)供(gong)熱企(qi)業(ye)(ye)的(de)投資界面應延伸至(zhi)用(yong)戶建(jian)(jian)(jian)筑區劃紅線，除法律(lv)法規(gui)和相關政(zheng)策另有規(gui)定外，不得由用(yong)戶承擔(dan)建(jian)(jian)(jian)筑區劃紅線外發生的(de)任何費用(yong)。從(cong)用(yong)戶建(jian)(jian)(jian)筑區劃紅線連接(jie)至(zhi)公共管網發生的(de)入網工程建(jian)(jian)(jian)設(she)，由供(gong)水(shui)供(gong)電(dian)(dian)供(gong)氣(qi)供(gong)熱企(qi)業(ye)(ye)承擔(dan)的(de)部(bu)分，納(na)入企(qi)業(ye)(ye)經(jing)營成(cheng)本；按(an)規(gui)定由政(zheng)府(fu)承擔(dan)的(de)部(bu)分，應及時撥款委托供(gong)水(shui)供(gong)電(dian)(dian)供(gong)氣(qi)供(gong)熱企(qi)業(ye)(ye)建(jian)(jian)(jian)設(she)，或者由政(zheng)府(fu)直接(jie)投資建(jian)(jian)(jian)設(she)。

（六）其他各類收(shou)(shou)費(fei)。嚴禁(jin)政(zheng)府(fu)部門、相關機(ji)構對供(gong)(gong)(gong)(gong)水(shui)(shui)供(gong)(gong)(gong)(gong)電(dian)供(gong)(gong)(gong)(gong)氣供(gong)(gong)(gong)(gong)暖(nuan)計(ji)量(liang)裝置(zhi)(zhi)強(qiang)制檢(jian)定(ding)收(shou)(shou)費(fei)；供(gong)(gong)(gong)(gong)水(shui)(shui)供(gong)(gong)(gong)(gong)電(dian)供(gong)(gong)(gong)(gong)氣供(gong)(gong)(gong)(gong)熱企業(ye)(ye)(ye)或用(yong)(yong)(yong)戶(hu)自愿委托(tuo)相關機(ji)構對計(ji)量(liang)裝置(zhi)(zhi)進行(xing)檢(jian)定(ding)的(de)(de)，按照“誰委托(tuo)、誰付費(fei)”原則，檢(jian)定(ding)費(fei)用(yong)(yong)(yong)由委托(tuo)方支付，但計(ji)量(liang)裝置(zhi)(zhi)經檢(jian)定(ding)確有問題的(de)(de)，由供(gong)(gong)(gong)(gong)水(shui)(shui)供(gong)(gong)(gong)(gong)電(dian)供(gong)(gong)(gong)(gong)氣供(gong)(gong)(gong)(gong)熱企業(ye)(ye)(ye)承擔檢(jian)定(ding)費(fei)用(yong)(yong)(yong)，并免費(fei)為(wei)用(yong)(yong)(yong)戶(hu)更換合(he)格(ge)的(de)(de)計(ji)量(liang)裝置(zhi)(zhi)。嚴禁(jin)向(xiang)用(yong)(yong)(yong)戶(hu)收(shou)(shou)取水(shui)(shui)電(dian)氣熱計(ji)量(liang)裝置(zhi)(zhi)費(fei)用(yong)(yong)(yong)。任何(he)單位代收(shou)(shou)供(gong)(gong)(gong)(gong)水(shui)(shui)供(gong)(gong)(gong)(gong)電(dian)供(gong)(gong)(gong)(gong)氣供(gong)(gong)(gong)(gong)暖(nuan)費(fei)時(shi)，嚴禁(jin)向(xiang)用(yong)(yong)(yong)戶(hu)加收(shou)(shou)額外費(fei)用(yong)(yong)(yong)。建(jian)(jian)筑區(qu)劃紅線內(nei)供(gong)(gong)(gong)(gong)水(shui)(shui)供(gong)(gong)(gong)(gong)電(dian)供(gong)(gong)(gong)(gong)氣供(gong)(gong)(gong)(gong)暖(nuan)管(guan)網的(de)(de)建(jian)(jian)設(she)(she)安裝、更新(xin)改造、維(wei)修維(wei)護等費(fei)用(yong)(yong)(yong)已由政(zheng)府(fu)承擔的(de)(de)，不得(de)再向(xiang)用(yong)(yong)(yong)戶(hu)收(shou)(shou)取。新(xin)建(jian)(jian)商品房(fang)、保障(zhang)性住房(fang)等建(jian)(jian)筑區(qu)劃紅線內(nei)供(gong)(gong)(gong)(gong)水(shui)(shui)供(gong)(gong)(gong)(gong)電(dian)供(gong)(gong)(gong)(gong)氣供(gong)(gong)(gong)(gong)暖(nuan)管(guan)線及配(pei)套設(she)(she)備(bei)設(she)(she)施的(de)(de)建(jian)(jian)設(she)(she)安裝費(fei)用(yong)(yong)(yong)統一納(na)入(ru)房(fang)屋(wu)開(kai)發建(jian)(jian)設(she)(she)成本，不得(de)另(ling)外向(xiang)買(mai)受人(ren)收(shou)(shou)取；投入(ru)使用(yong)(yong)(yong)后，可依(yi)法依(yi)規移交給供(gong)(gong)(gong)(gong)水(shui)(shui)供(gong)(gong)(gong)(gong)電(dian)供(gong)(gong)(gong)(gong)氣供(gong)(gong)(gong)(gong)熱企業(ye)(ye)(ye)實行(xing)專業(ye)(ye)(ye)化(hua)運營(ying)管(guan)理，相關運行(xing)維(wei)護等費(fei)用(yong)(yong)(yong)納(na)入(ru)企業(ye)(ye)(ye)經營(ying)成本。

以上收費(fei)(fei)項目，沒有(you)合(he)法有(you)效政(zheng)策(ce)依據的全部取(qu)消(xiao)(xiao)；地方(fang)政(zheng)府采取(qu)特許經(jing)營協議(yi)等方(fang)式授權供水供電(dian)(dian)供氣供熱(re)企業以入網費(fei)(fei)、集中管網建設費(fei)(fei)、并(bing)網配套費(fei)(fei)等名目收取(qu)專項建設費(fei)(fei)用補(bu)償(chang)收入的，應(ying)結合(he)理順水電(dian)(dian)氣暖(nuan)價格、建立健全補(bu)貼機制逐(zhu)步(bu)取(qu)消(xiao)(xiao)，具(ju)體取(qu)消(xiao)(xiao)時(shi)間由各地確定(ding)。

三、加快(kuai)完善價格形成機制

（一）完(wan)善供(gong)水(shui)(shui)價(jia)(jia)格(ge)機制。城(cheng)鎮供(gong)水(shui)(shui)價(jia)(jia)格(ge)應納入(ru)地方定價(jia)(jia)目(mu)錄，實行政府(fu)定價(jia)(jia)或(huo)政府(fu)指(zhi)導價(jia)(jia)。加快(kuai)建立健全(quan)以(yi)“準許成(cheng)(cheng)本(ben)(ben)加合(he)理收益”為基礎，有利(li)于激(ji)勵(li)提升供(gong)水(shui)(shui)質量、促進節約用水(shui)(shui)的(de)價(jia)(jia)格(ge)機制。建筑區劃紅(hong)線內供(gong)水(shui)(shui)（含二次加壓調蓄）設施依法依規移交給供(gong)水(shui)(shui)企業管理的(de)，其運行維(wei)護、修理更新(xin)等費用計(ji)入(ru)供(gong)水(shui)(shui)成(cheng)(cheng)本(ben)(ben)。在嚴格(ge)成(cheng)(cheng)本(ben)(ben)監審的(de)基礎上，綜合(he)考慮企業生產經營及行業發展需要、社會(hui)承受能(neng)力、促進全(quan)社會(hui)節水(shui)(shui)等因素(su)，合(he)理制定并動態調整供(gong)水(shui)(shui)價(jia)(jia)格(ge)。

（二(er)）完(wan)(wan)善(shan)電(dian)(dian)價(jia)(jia)機(ji)(ji)(ji)制(zhi)。結(jie)合國家電(dian)(dian)力體制(zhi)改(gai)革(ge)，逐步(bu)理順輸配(pei)電(dian)(dian)價(jia)(jia)結(jie)構，加快形(xing)成(cheng)結(jie)構優化、水平(ping)合理的輸配(pei)電(dian)(dian)價(jia)(jia)體系(xi)。平(ping)穩(wen)推(tui)進上網電(dian)(dian)價(jia)(jia)機(ji)(ji)(ji)制(zhi)改(gai)革(ge)，有(you)序(xu)放開(kai)各類電(dian)(dian)源上網電(dian)(dian)價(jia)(jia)，完(wan)(wan)善(shan)跨省(sheng)跨區電(dian)(dian)力價(jia)(jia)格市場化形(xing)成(cheng)機(ji)(ji)(ji)制(zhi)。有(you)序(xu)放開(kai)除居民(min)、農業、重要(yao)公用事(shi)業和(he)公益(yi)性服(fu)務以外的用電(dian)(dian)價(jia)(jia)格，逐步(bu)取消工商業目(mu)錄電(dian)(dian)價(jia)(jia)。完(wan)(wan)善(shan)峰(feng)谷分時電(dian)(dian)價(jia)(jia)政策，健全差別電(dian)(dian)價(jia)(jia)機(ji)(ji)(ji)制(zhi)。深入研究并逐步(bu)解(jie)決(jue)電(dian)(dian)價(jia)(jia)政策叉補貼(tie)問題。

（三）完善(shan)配(pei)氣價(jia)格(ge)機制。城(cheng)鎮配(pei)氣價(jia)格(ge)應納(na)入地方定價(jia)目錄，實(shi)行政府定價(jia)或政府指導價(jia)。加快核(he)定獨立配(pei)氣價(jia)格(ge)，由燃(ran)氣企(qi)(qi)業(ye)(ye)投資建(jian)設的(de)(de)(de)市(shi)政管網(wang)(wang)、市(shi)政管網(wang)(wang)至建(jian)筑區劃紅線外的(de)(de)(de)管網(wang)(wang)，企(qi)(qi)業(ye)(ye)自用的(de)(de)(de)儲氣設施(shi)，以(yi)及(ji)其他與配(pei)氣業(ye)(ye)務相關(guan)的(de)(de)(de)設備設施(shi)等(deng)，納(na)入配(pei)氣價(jia)格(ge)有效(xiao)資產。建(jian)筑區劃紅線內按法律法規(gui)規(gui)定由燃(ran)氣企(qi)(qi)業(ye)(ye)承擔運(yun)行維護的(de)(de)(de)成(cheng)本，以(yi)及(ji)燃(ran)氣表后至燃(ran)具前(qian)由燃(ran)氣企(qi)(qi)業(ye)(ye)為排除安(an)全隱(yin)患而開展的(de)(de)(de)上門服務、安(an)全檢查、設施(shi)修理(li)、材料更換等(deng)服務成(cheng)本，納(na)入企(qi)(qi)業(ye)(ye)經營成(cheng)本。

（四）完(wan)善(shan)供(gong)暖(nuan)價(jia)(jia)格(ge)機制。城鎮集中供(gong)暖(nuan)價(jia)(jia)格(ge)應(ying)納入地方定(ding)價(jia)(jia)目(mu)錄，實行(xing)(xing)政府定(ding)價(jia)(jia)或政府指導價(jia)(jia)。合(he)理制定(ding)并動(dong)態調整(zheng)熱(re)(re)力銷售價(jia)(jia)格(ge)，穩步(bu)推進計(ji)(ji)量收(shou)費(fei)(fei)改革，具備條(tiao)件的(de)(de)地區(qu)逐(zhu)步(bu)實行(xing)(xing)基本(ben)熱(re)(re)價(jia)(jia)和計(ji)(ji)量熱(re)(re)價(jia)(jia)相結合(he)的(de)(de)兩部制熱(re)(re)價(jia)(jia)，暫不具備條(tiao)件的(de)(de)地區(qu)按供(gong)熱(re)(re)面(mian)積計(ji)(ji)收(shou)熱(re)(re)費(fei)(fei)。熱(re)(re)電(dian)聯產的(de)(de)供(gong)熱(re)(re)企業，應(ying)將(jiang)成本(ben)在電(dian)、熱(re)(re)之(zhi)間合(he)理分攤。

四(si)、嚴格(ge)規(gui)范價格(ge)收費行為

（一）明(ming)確(que)可保(bao)留(liu)的(de)收(shou)費(fei)(fei)項目。供(gong)水(shui)供(gong)電(dian)(dian)供(gong)氣(qi)供(gong)熱(re)企(qi)業(ye)設施(shi)產權分界點以后至用(yong)水(shui)用(yong)電(dian)(dian)用(yong)氣(qi)用(yong)熱(re)器具(ju)前(qian)，為滿足用(yong)戶(hu)(hu)個性(xing)化需(xu)求所提供(gong)的(de)延(yan)伸(shen)服(fu)(fu)務(wu)等，應明(ming)確(que)服(fu)(fu)務(wu)項目、服(fu)(fu)務(wu)內容，允許收(shou)取(qu)合理費(fei)(fei)用(yong)，實(shi)行(xing)明(ming)碼(ma)標價(jia)。對市場競爭不充分、仍(reng)具(ju)有壟(long)斷性(xing)的(de)少數經營服(fu)(fu)務(wu)性(xing)收(shou)費(fei)(fei)，可依(yi)法實(shi)行(xing)政(zheng)府(fu)定價(jia)或政(zheng)府(fu)指導(dao)價(jia)。城(cheng)鎮老舊(jiu)小區水(shui)電(dian)(dian)氣(qi)暖改(gai)造工程(cheng)費(fei)(fei)用(yong)，可通過政(zheng)府(fu)補(bu)貼(tie)、企(qi)業(ye)自籌、用(yong)戶(hu)(hu)出資等方式(shi)(shi)籌措，具(ju)體方式(shi)(shi)和費(fei)(fei)用(yong)分攤方案由各(ge)地區結合實(shi)際確(que)定。

（二(er)）規范政府(fu)定(ding)價(jia)(jia)行為。制(zhi)(zhi)定(ding)完善城鎮(zhen)供(gong)水(shui)供(gong)電(dian)(dian)供(gong)氣(qi)供(gong)暖成(cheng)(cheng)本監(jian)審和定(ding)價(jia)(jia)辦法，明確成(cheng)(cheng)本構成(cheng)(cheng)，細化職(zhi)工(gong)(gong)薪酬、折舊費(fei)(fei)、損耗等約(yue)束性指標，合(he)理制(zhi)(zhi)定(ding)價(jia)(jia)格(ge)。少數(shu)實行政府(fu)定(ding)價(jia)(jia)或政府(fu)指導(dao)價(jia)(jia)的工(gong)(gong)程安裝收費(fei)(fei)，要(yao)合(he)理確定(ding)利潤率，偏高的要(yao)盡(jin)快降低。高可靠性供(gong)電(dian)(dian)收費(fei)(fei)政策，由各地(di)區結合(he)實際明確。對自備電(dian)(dian)廠系統(tong)備用費(fei)(fei)，各地(di)區應(ying)參照當地(di)大工(gong)(gong)業輸配電(dian)(dian)價(jia)(jia)中的基本電(dian)(dian)價(jia)(jia)水(shui)平，并根(gen)據省級電(dian)(dian)網輸配電(dian)(dian)價(jia)(jia)合(he)理制(zhi)(zhi)定(ding)。對余(yu)(yu)熱、余(yu)(yu)壓(ya)、余(yu)(yu)氣(qi)自備電(dian)(dian)廠，繼續減(jian)免系統(tong)備用費(fei)(fei)。加(jia)強成(cheng)(cheng)本和價(jia)(jia)格(ge)信息公開，保障用戶知情權。

（三(san)）規范經營(ying)者收(shou)(shou)費(fei)(fei)(fei)行為。供(gong)水供(gong)電(dian)供(gong)氣(qi)供(gong)熱企業應(ying)抄(chao)表(biao)到(dao)戶(hu)、服(fu)(fu)務(wu)到(dao)戶(hu)，嚴(yan)格按(an)(an)照(zhao)政府(fu)規定的(de)(de)銷(xiao)售價(jia)格向終(zhong)(zhong)端(duan)用(yong)(yong)(yong)(yong)戶(hu)收(shou)(shou)取水電(dian)氣(qi)暖(nuan)費(fei)(fei)(fei)用(yong)(yong)(yong)(yong)。對(dui)供(gong)水供(gong)電(dian)供(gong)氣(qi)供(gong)熱企業暫(zan)未直抄(chao)到(dao)戶(hu)的(de)(de)終(zhong)(zhong)端(duan)用(yong)(yong)(yong)(yong)戶(hu)，任何(he)單(dan)位或(huo)個人(ren)不得(de)在(zai)水電(dian)氣(qi)暖(nuan)費(fei)(fei)(fei)用(yong)(yong)(yong)(yong)中加(jia)收(shou)(shou)其(qi)他費(fei)(fei)(fei)用(yong)(yong)(yong)(yong)，對(dui)具(ju)(ju)備表(biao)計(ji)條件(jian)的(de)(de)終(zhong)(zhong)端(duan)用(yong)(yong)(yong)(yong)戶(hu)，應(ying)按(an)(an)照(zhao)政府(fu)規定的(de)(de)銷(xiao)售價(jia)格執行；對(dui)不具(ju)(ju)備表(biao)計(ji)條件(jian)的(de)(de)終(zhong)(zhong)端(duan)用(yong)(yong)(yong)(yong)戶(hu)，水電(dian)氣(qi)暖(nuan)費(fei)(fei)(fei)用(yong)(yong)(yong)(yong)應(ying)由終(zhong)(zhong)端(duan)用(yong)(yong)(yong)(yong)戶(hu)公平分攤。物業公共(gong)部位、共(gong)用(yong)(yong)(yong)(yong)設(she)施(shi)和(he)(he)配套設(she)施(shi)的(de)(de)運(yun)行維護(hu)費(fei)(fei)(fei)用(yong)(yong)(yong)(yong)等，應(ying)通過(guo)物業費(fei)(fei)(fei)、租(zu)金(jin)或(huo)公共(gong)收(shou)(shou)益解(jie)決(jue)，不得(de)以水電(dian)氣(qi)暖(nuan)費(fei)(fei)(fei)用(yong)(yong)(yong)(yong)為基數(shu)加(jia)收(shou)(shou)服(fu)(fu)務(wu)類費(fei)(fei)(fei)用(yong)(yong)(yong)(yong)。經營(ying)者要建立健全(quan)各項收(shou)(shou)費(fei)(fei)(fei)及費(fei)(fei)(fei)用(yong)(yong)(yong)(yong)分攤相關信(xin)息的(de)(de)公示制度，及時向終(zhong)(zhong)端(duan)用(yong)(yong)(yong)(yong)戶(hu)公開。嚴(yan)禁以強制服(fu)(fu)務(wu)、捆綁(bang)收(shou)(shou)費(fei)(fei)(fei)等形式收(shou)(shou)取不合理(li)費(fei)(fei)(fei)用(yong)(yong)(yong)(yong)。嚴(yan)禁供(gong)水供(gong)電(dian)供(gong)氣(qi)供(gong)熱企業實施(shi)壟(long)斷行為，對(dui)違(wei)反(fan)反(fan)壟(long)斷法(fa)(fa)、妨(fang)礙市場公平競爭、損害(hai)其(qi)他市場主體和(he)(he)消(xiao)費(fei)(fei)(fei)者利(li)益的(de)(de)，按(an)(an)照(zhao)相關法(fa)(fa)律(lv)法(fa)(fa)規予以處罰。

五、提升服務(wu)水平

（一(yi)）健全行業(ye)管(guan)理(li)制度和技術(shu)標(biao)(biao)(biao)準(zhun)體系(xi)。有關行業(ye)主管(guan)部門要(yao)加(jia)(jia)(jia)快(kuai)完善供(gong)水供(gong)電供(gong)氣供(gong)暖等城市(shi)基礎設施規(gui)劃、工程(cheng)(cheng)設計、工程(cheng)(cheng)建設、工程(cheng)(cheng)驗收、運(yun)行維護(hu)等制度規(gui)定(ding)(ding)，明確工程(cheng)(cheng)驗收標(biao)(biao)(biao)準(zhun)和程(cheng)(cheng)序，加(jia)(jia)(jia)強標(biao)(biao)(biao)準(zhun)協調銜接，加(jia)(jia)(jia)快(kuai)形成系(xi)統性技術(shu)標(biao)(biao)(biao)準(zhun)體系(xi)。對于已有技術(shu)標(biao)(biao)(biao)準(zhun)的(de)，要(yao)進(jin)一(yi)步梳理(li)完善，及時調整不合理(li)規(gui)定(ding)(ding)；對于尚無技術(shu)標(biao)(biao)(biao)準(zhun)的(de)，要(yao)加(jia)(jia)(jia)快(kuai)制定(ding)(ding)，盡快(kuai)出臺。

（二）加(jia)快完(wan)善行(xing)業(ye)服(fu)務質(zhi)量(liang)(liang)體(ti)(ti)(ti)系。有關行(xing)業(ye)主管(guan)部門要(yao)按照(zhao)深(shen)化“放(fang)管(guan)服(fu)”改革(ge)要(yao)求，制定(ding)完(wan)善供(gong)水(shui)供(gong)電(dian)供(gong)氣供(gong)暖行(xing)業(ye)服(fu)務質(zhi)量(liang)(liang)規范和(he)評價體(ti)(ti)(ti)系。加(jia)強行(xing)業(ye)服(fu)務質(zhi)量(liang)(liang)管(guan)理(li)，通過采取(qu)行(xing)業(ye)服(fu)務質(zhi)量(liang)(liang)評估、公開通報行(xing)業(ye)服(fu)務情況等方式，提(ti)升行(xing)業(ye)整體(ti)(ti)(ti)服(fu)務質(zhi)量(liang)(liang)。

（三）不斷提高企(qi)業服(fu)(fu)(fu)務(wu)(wu)水(shui)平(ping)。供(gong)水(shui)供(gong)電供(gong)氣供(gong)熱(re)企(qi)業要增(zeng)強服(fu)(fu)(fu)務(wu)(wu)意識，提高工作(zuo)效(xiao)率(lv)和服(fu)(fu)(fu)務(wu)(wu)水(shui)平(ping)，向用戶提供(gong)安全、便捷(jie)(jie)、穩定、價格合理(li)的產(chan)品(pin)和服(fu)(fu)(fu)務(wu)(wu)。制定簡捷(jie)(jie)、標(biao)準化的服(fu)(fu)(fu)務(wu)(wu)辦(ban)理(li)流程，公開(kai)服(fu)(fu)(fu)務(wu)(wu)標(biao)準、資費標(biao)準等(deng)信(xin)息，嚴格落(luo)實承諾制度，接受社會監督。積極推進“一(yi)站(zhan)式(shi)”辦(ban)理(li)和“互(hu)聯網(wang)+”服(fu)(fu)(fu)務(wu)(wu)模式(shi)，推動申請報裝(zhuang)、維(wei)修、過戶、繳(jiao)費、開(kai)具(ju)發票等(deng)“一(yi)窗受理(li)、一(yi)網(wang)通辦(ban)、一(yi)站(zhan)辦(ban)結(jie)”，進一(yi)步壓縮辦(ban)理(li)時限，鼓(gu)勵有條件的地區(qu)推動有關(guan)服(fu)(fu)(fu)務(wu)(wu)事項進駐政務(wu)(wu)服(fu)(fu)(fu)務(wu)(wu)大(da)廳。

六、改善發展(zhan)環境

（一）提升市(shi)政配(pei)套基礎設(she)(she)(she)施(shi)(shi)規(gui)(gui)劃建(jian)設(she)(she)(she)管(guan)理(li)水平。堅(jian)持市(shi)政配(pei)套基礎設(she)(she)(she)施(shi)(shi)先規(gui)(gui)劃后建(jian)設(she)(she)(she)、先地(di)(di)(di)下(xia)后地(di)(di)(di)上(shang)，加強專項規(gui)(gui)劃編制(zhi)，統籌城鎮(zhen)基礎設(she)(she)(she)施(shi)(shi)規(gui)(gui)劃、建(jian)設(she)(she)(she)和管(guan)理(li)，確保老城區(qu)與(yu)新(xin)城區(qu)及園區(qu)互聯互通，地(di)(di)(di)上(shang)與(yu)地(di)(di)(di)下(xia)整(zheng)體協調(diao)，避免條塊分割、多頭(tou)管(guan)理(li)。儲(chu)備土地(di)(di)(di)應進行必要的前期開發(fa)建(jian)設(she)(she)(she)，完善與(yu)地(di)(di)(di)塊相關(guan)的道路及供(gong)水供(gong)電供(gong)氣(qi)供(gong)熱(re)等配(pei)套基礎設(she)(she)(she)施(shi)(shi)建(jian)設(she)(she)(she)方案，落實工程建(jian)設(she)(she)(she)資金，確保市(shi)政配(pei)套基礎設(she)(she)(she)施(shi)(shi)與(yu)建(jian)設(she)(she)(she)項目同步使用(yong)(yong)。與(yu)儲(chu)備土地(di)(di)(di)直接相關(guan)的市(shi)政配(pei)套基礎設(she)(she)(she)施(shi)(shi)建(jian)設(she)(she)(she)費用(yong)(yong)可按(an)規(gui)(gui)定納入土地(di)(di)(di)開發(fa)支出，不(bu)得由供(gong)水供(gong)電供(gong)氣(qi)供(gong)熱(re)企業(ye)負(fu)擔(dan)。

（二）加(jia)快放開(kai)(kai)經(jing)營(ying)(ying)服務市場(chang)(chang)。深(shen)化(hua)供(gong)水(shui)供(gong)電供(gong)氣供(gong)暖行(xing)(xing)(xing)業(ye)(ye)體制(zhi)機制(zhi)改革(ge)，進一步放開(kai)(kai)市場(chang)(chang)準(zhun)入限制(zhi)，推動向(xiang)規模化(hua)、集(ji)約化(hua)、跨地(di)區經(jing)營(ying)(ying)方向(xiang)發展，促進行(xing)(xing)(xing)業(ye)(ye)提質增(zeng)效。支持通過政(zheng)府和(he)(he)(he)社(she)會資(zi)(zi)本(ben)合作（PPP）、混合經(jing)營(ying)(ying)等(deng)方式，引導社(she)會資(zi)(zi)本(ben)有序(xu)進入，增(zeng)加(jia)市場(chang)(chang)供(gong)給。創新項目投資(zi)(zi)運營(ying)(ying)管理方式，實行(xing)(xing)(xing)投資(zi)(zi)、建設、運營(ying)(ying)和(he)(he)(he)監管分開(kai)(kai)，促進設計(ji)施(shi)工(gong)(gong)、工(gong)(gong)程驗收、運行(xing)(xing)(xing)維護等(deng)環(huan)節公平競爭。鼓勵(li)推進企業(ye)(ye)主營(ying)(ying)業(ye)(ye)務和(he)(he)(he)工(gong)(gong)程設計(ji)施(shi)工(gong)(gong)業(ye)(ye)務分離，同(tong)步加(jia)強工(gong)(gong)程設計(ji)審查(cha)、施(shi)工(gong)(gong)監理、竣工(gong)(gong)驗收等(deng)工(gong)(gong)作，確(que)保(bao)工(gong)(gong)程質量。

（三(san)）完善相(xiang)關法律(lv)法規(gui)制度。鼓勵各(ge)地(di)區(qu)不斷總結實踐經驗(yan)，根(gen)據(ju)國家有關法律(lv)法規(gui)，建(jian)立(li)健全(quan)地(di)方性法規(gui)，合理界定政府、企(qi)業、用戶(hu)的權利義(yi)務(wu)。尤(you)其(qi)對建(jian)筑區(qu)劃(hua)紅線內外的工程，要分清管網設(she)施設(she)備產(chan)權和運行維護、搶修(xiu)、更新(xin)改造的責(ze)任(ren)，明晰管理邊界，確保(bao)主體明確、權責(ze)相(xiang)符。

七、切實抓(zhua)好政策落實

（一）加(jia)強組織(zhi)領導。各(ge)地(di)區(qu)各(ge)部(bu)門(men)要充分認識清(qing)理規范供(gong)(gong)水供(gong)(gong)電供(gong)(gong)氣(qi)供(gong)(gong)暖行業收費的重要意義(yi)，切實提高(gao)政治站位，統(tong)一思想，強化責(ze)(ze)任(ren)擔當。各(ge)地(di)方人民政府(fu)要明確(que)部(bu)門(men)任(ren)務分工(gong)，建立聯(lian)合工(gong)作(zuo)機(ji)制，逐項細(xi)化分解工(gong)作(zuo)任(ren)務；落實主(zhu)體責(ze)(ze)任(ren)，取消收費項目后(hou)屬于公(gong)共服務范圍的，應(ying)通過財政補(bu)貼、價(jia)格(ge)補(bu)償等方式保障公(gong)共服務供(gong)(gong)給(gei)。

（二）穩(wen)(wen)妥推進實施。各地(di)區要(yao)(yao)結合實際制(zhi)定出臺具(ju)體實施方(fang)案，深化細(xi)化實化改革措施，兼(jian)顧各方(fang)利益，充分評估可能出現的(de)風險，制(zhi)定應對預案，穩(wen)(wen)妥把握節奏和力(li)度，合理設置過渡期，確(que)保(bao)不(bu)影響(xiang)正(zheng)常(chang)生(sheng)產(chan)生(sheng)活。特(te)別是對需要(yao)(yao)理順價格的(de)，要(yao)(yao)精(jing)心選擇合適時機，對低收入群體予以重(zhong)點關注(zhu)，加大財政(zheng)投入力(li)度，做(zuo)好兜底保(bao)障工作，確(que)保(bao)平穩(wen)(wen)落地(di)。對采取特(te)許(xu)經營等(deng)方(fang)式的(de)供水供電(dian)供氣(qi)供暖企業(ye)，要(yao)(yao)合理制(zhi)定相關收費(fei)標(biao)準，明確(que)政(zheng)府付費(fei)和使用(yong)者付費(fei)的(de)界限，妥善處理好價格補償和政(zheng)府補貼的(de)關系(xi)，保(bao)障項目正(zheng)常(chang)運(yun)營。

（三(san)）強(qiang)化(hua)監(jian)督檢查。供(gong)(gong)水供(gong)(gong)電供(gong)(gong)氣供(gong)(gong)熱(re)企業要按照“規范化(hua)、標準(zhun)化(hua)、便民化(hua)”要求，全面梳(shu)理自查現(xian)行(xing)收(shou)費項目和標準(zhun)，取消不合理收(shou)費項目，糾正(zheng)強(qiang)制(zhi)性收(shou)費，降低偏高收(shou)費標準(zhun)。市場監(jian)管部(bu)門要加強(qiang)對供(gong)(gong)水供(gong)(gong)電供(gong)(gong)氣供(gong)(gong)暖工程(cheng)安裝(zhuang)、維護維修領(ling)域(yu)的(de)價(jia)格監(jian)管和反(fan)壟(long)斷(duan)執法，著力(li)查處不執行(xing)政府定(ding)價(jia)或政府指導價(jia)、收(shou)取不合理費用以及達成實施壟(long)斷(duan)協議、濫用市場支配(pei)地位和濫用行(xing)政權力(li)排除限制(zhi)競爭等違法違規行(xing)為。對違法違規典(dian)型案例，要及時向社(she)會(hui)公開曝(pu)光，發揮(hui)警示作用。

（四）加(jia)(jia)強宣傳引導(dao)。各地區(qu)各部門要(yao)通過多種渠道、多種方式廣泛(fan)宣傳清理(li)規范供水供電供氣供暖行業收費、促進行業高質量發展的重要(yao)意義和典型經驗做(zuo)法，加(jia)(jia)強政策解讀，及時回應社(she)會(hui)關切，營造良(liang)好(hao)輿論氛圍(wei)。

本意見自2021年3月1日起施行。